Reins Western Goods
Terms & Conditions
Last updated: February 2, 2026
1) Introduction
We aim to keep these Terms & Conditions readable. Some sections use formal language because it is required for legal and operational reasons.
These Terms & Conditions apply to your access to and use of the Reins Western Goods website and any purchases made through our store.
2) Acceptance of These Terms
By accessing or using our website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the website.
You represent that you are the age of majority in your jurisdiction and legally able to enter into a binding agreement.
3) Updates to These Terms
We may revise these Terms & Conditions at any time. Changes are effective immediately when posted. Your continued use of the website after changes are posted means you accept the updated Terms.
4) Privacy Policy
Your use of the website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described there.
5) Eligibility
The website is intended for users who are at least 18 years old (or the age of majority in your jurisdiction). If you do not meet this requirement, you may not use the website.
6) Account Registration and Security
Certain features may require an account. You agree to provide accurate, current information and to keep it updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.
We may suspend or terminate accounts at our discretion, including for suspected fraud or misuse.
7) Prohibited Use
You agree not to use the website in any way that:
Violates any applicable law or regulation
Is fraudulent, deceptive, or misleading
Attempts to gain unauthorized access to the website, accounts, payment systems, or data
Interferes with the operation or security of the website
Uploads or transmits viruses, malicious code, or harmful materials
Uses bots, scrapers, spiders, or automated means to access, copy, or monitor the website without our written permission
Harasses, threatens, or harms others
Collects or attempts to collect personal data from other users
We may restrict or terminate your access without notice if you violate these Terms.
8) Product Information, Availability, and Accuracy
We work to display product information accurately. However, we do not guarantee that product descriptions, photos, colors, sizing, availability, pricing, or other content is error-free or complete.
We reserve the right to correct errors, update information, and change or discontinue products at any time.
9) Pricing, Promotions, and Discounts
All prices are subject to change without notice. Taxes and shipping charges (if applicable) are added at checkout.
Promotions and discount codes:
May not be combined unless stated otherwise
May exclude certain products or categories
May have expiration dates and other conditions
Are void where prohibited
We may cancel or refuse orders that violate promotion rules, including suspected misuse.
10) Orders, Acceptance, and Order Limits
Placing an order is an offer to purchase under these Terms. We may accept or decline any order at our discretion.
We may limit quantities per person, household, order, or account. We may cancel orders that appear to be placed by resellers or that appear fraudulent.
If we cancel an order after payment is processed, we will issue a refund to the original payment method.
11) Payment Methods and Billing
We accept the payment methods presented at checkout. Payment availability may change at any time.
By submitting payment, you authorize us and our payment processors to charge your selected method for the total amount, including taxes, shipping, and any applicable fees.
You agree to provide current, complete, accurate billing and account information and to promptly update it if it changes.
12) Shipping, Delivery, and Risk of Loss
Shipping timelines are estimates and not guaranteed. Once an order is transferred to a carrier, delays may occur outside our control.
To the extent permitted by law, risk of loss and title pass to you upon our delivery of the package to the carrier.
If a package is marked as delivered by the carrier but you cannot locate it, you agree to contact the carrier first. We may assist at our discretion, but we are not responsible for carrier errors, theft, or delays once the shipment is in the carrier’s possession.
13) International Orders (If Available)
International orders may be subject to duties, taxes, brokerage fees, or import restrictions, which are the customer’s responsibility unless stated otherwise.
We are not responsible for delays caused by customs or for seized or refused shipments due to local regulations.
14) Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Return Policy. The Return Policy is incorporated into these Terms.
If there is a conflict between these Terms and the Return Policy, the Return Policy controls for returns-related issues.
We reserve the right to refuse returns that do not meet policy requirements, including items that show signs of wear, use, alteration, or damage.
15) Gift Cards (If Offered)
Gift cards:
Are non-refundable and cannot be redeemed for cash unless required by law
Must be treated like cash and should be kept secure
May be void if obtained fraudulently
We are not responsible for lost, stolen, or unauthorized use of gift cards.
16) Pre-Orders and Backorders (If Offered)
If you purchase a pre-order or backordered item, the ship date is an estimate and may change.
We may charge your payment method at the time of purchase or prior to shipment, depending on the payment method and processor requirements.
If we cannot fulfill a pre-order, we will cancel and refund the order.
17) Subscription Products (If Offered)
If we offer subscription products, you authorize recurring charges at the frequency disclosed at purchase. You may cancel according to the subscription terms provided at checkout and in your account.
18) User Content (Reviews, Photos, Submissions)
If you submit content such as reviews, comments, messages, photos, or other material (“User Content”), you grant Reins Western Goods a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, display, and distribute that User Content for business purposes, including marketing.
You represent that you have the rights to submit the User Content and that it does not infringe any third-party rights.
We may remove User Content at our discretion.
19) Intellectual Property
All content on the website, including text, images, product photography, graphics, logos, and code, is owned by Reins Western Goods or our licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, display, publish, create derivative works from, or exploit any website content without our prior written consent, except for personal, non-commercial use.
20) Copyright and Trademark Complaints
If you believe content on our website infringes your rights, contact us with:
Your contact information
Identification of the work claimed infringed
The location (URL) of the allegedly infringing material
A statement that you have a good faith belief the use is not authorized
A statement that your notice is accurate
We may remove content while we review.
21) Third-Party Links and Services
Our website may include links to third-party websites or services. We do not control them and are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.
22) SMS and Email Communications
If you sign up for our email or SMS list, you consent to receive messages related to your account, orders, promotions, and updates.
SMS:
Message and data rates may apply
Message frequency varies
You can opt out at any time by following the opt-out instructions in the message